Refund policy

Aura Jeweller – 7 Day Return Policy

We offer a 7-Day Return Policy on all products.

Return Eligibility

• You can request a return within 7 days of receiving your order.
• Items must be unused, unworn, and in original packaging.
• Proof of purchase is required.

Non-Returnable Conditions

• Used or damaged items due to misuse.
• Items returned without original packaging.

Return Process

• Contact us within 7 days to initiate a return.
• Returned item will be inspected before approval.

Refunds

• Refunds are issued after inspection.
• For COD orders, refunds are processed via bank transfer or store credit.
• Delivery charges (Rs. 200) are non-refundable, unless the product was damaged or incorrect.

Return Shipping

• Return shipping cost is the customer’s responsibility, unless the error is from our side.